Compassionate Homecare Services
Privacy Policy
Effective Date: June 23, 2026
TishZee Homecare, operated by TISHZEE LLC, respects your privacy. This Privacy Policy explains how we collect, use, protect, and share information when you use the TishZee Homecare website, mobile app, care portal, caregiver application, and related services.
1. Information We Collect
We may collect information that you provide directly to us, including:
- Name, email address, phone number, and contact information
- Caregiver application details and onboarding information
- Client, family, caregiver, and care coordination information
- Scheduling, visit, communication, and care-related information
- Documents or information submitted through our forms or portal
2. How We Use Information
We use information to provide home care coordination and support services, manage caregiver applications and onboarding, communicate with clients and families, operate and improve our app and website, and comply with legal, safety, and business requirements.
3. App, Device, and Usage Information
When you use our app or website, we may collect limited technical information such as device type, browser type, pages visited, app activity, and general usage information to improve performance, security, and user experience.
4. Sharing of Information
We do not sell personal information. We may share information only when necessary to operate our services, support care coordination, comply with the law, protect safety, or work with trusted service providers who help us operate our technology and business systems.
5. Data Security
We use reasonable administrative, technical, and organizational safeguards to help protect information. However, no online system can be guaranteed to be completely secure.
6. Data Retention
We keep information only as long as reasonably necessary for service delivery, business operations, legal compliance, dispute resolution, and recordkeeping.
7. Children’s Privacy
The TishZee Homecare app and services are not directed to children under 13. We do not knowingly collect personal information from children under 13.
8. Your Choices
You may contact us to request updates, corrections, or questions about your information, subject to legal, business, and care-related recordkeeping requirements.
9. Contact Us
TISHZEE LLC
785 Oak Grove Rd, Concord, CA 94518, United States
Email: info@tishzeecare.com
Phone: +1 925 350 7564
Website: https://www.tishzeecare.com/
10. Updates to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date.